One of the most powerful and effective business strategies used today to bring about “culture change” quickly is Kaizen. Why take weeks, months and even years to improve something that can be done in a matter of days? Why not “be” the change you want to see in the world – using Kaizen? If you want to “change the way you do things around here,” which is synonymous with “culture,” you have to “change the way you do things around here,” which is also synonymous with the systems, structures, strategies, policies and procedures you use. In this clip, John introduces Kaizen.