Let’s Talk

Ready to Find
The Real Problem?

If something in your organization keeps coming back, no matter how many times you’ve fixed it, the problem you’re fixing is not the problem. Let’s find the real one. 15 minutes. No agenda. No pitch.

What to expect on the call

  • John asks about the recurring problem you’re dealing with

  • Together, you run the first two or three levels of the Five Whys

  • You leave with a clearer picture of where the root cause likely lives

  • If working together makes sense, John will say so — honestly

Book a Free 15-Min Call

Tell John a little about what’s going on

He reads every submission personally. No intake team, no assistant. Just John — and a reply within one business day.

John J Murphy_headshot

John J. Murphy

 

“Even if we don’t work together, I’m happy to work you through the Five Whys on your situation. That’s not a sales tactic — it’s just how I operate.”

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Common Questions

Before you reach out

Yes. John genuinely offers this without an agenda. He’s been doing it for 38 years because he believes that if the Five Whys helps you even without a formal engagement, that’s a good thing.

All sizes — from small businesses to Fortune 100s, government agencies, and the US military. The methodology scales. The Five Whys works whether you have 10 people or 10,000.

All of them. Root cause analysis doesn’t care what industry you’re in. John has worked in pharma, financial services, publishing, retail, logistics, healthcare, manufacturing, education, government, and military.

Within one business day for form submissions. John reads every message personally — there’s no intake team. If urgent, calling directly at (616) 340-1280 is the fastest path.

Keynotes are fully standalone. Executive Alignment is also available as a standalone week-long engagement. Kaizen events are typically part of a retainer (6–24 months) because the culture change compounds over time.

John is based in Palm Beach, Florida, and travels extensively. He has delivered engagements in China, Brazil, Argentina, Mexico, throughout Europe, and across North America.